Privacy Policy

At Barnet + Boatrace your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights in relation to your data. We’re committed to keeping things clear, respectful, and secure.

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1. Who We Are

We are Barnet + Boatrace — a hair and makeup agency providing professional beauty services for weddings and events. Our contact details are:
Barnet + Boatrace
William Court, 13a Sandringham Road, Poole BH14 8TH
[email protected]
07787 566564
www.barnetandboatrace.com

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2. What Information We Collect


When you enquire about or book our services, we may collect:
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    •    Your name
    •    Contact details (email, phone number, address)
    •    Event details (date, location, number of people)
    •    Preferences or notes (e.g. allergies, preferred makeup + hair styles, names of people in your wedding party, other relayed suppliers as well as any accessibility needs)
    •    Payment or invoicing details (but we do not store full payment info)


We also collect technical data like website cookies.

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3. How We Use Your Information

We use your information to:
    •    Respond to your enquiries
    •    Manage your booking and deliver services
    •    Process invoices and payments
    •    Send confirmations and appointment reminders
    •    Improve our services and client experience
    •    Share relevant updates (with your permission)

We never sell or rent your data to third parties.

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4. Sharing Your Information

We may share relevant details with trusted team members or subcontractors (e.g. freelance makeup artists or hair stylists) who are working on your booking. They’ll only get the info they need to provide the service and are bound by confidentiality.

We may also share your data if legally required (e.g. for tax purposes or in response to a court order).

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5. Marketing and Newsletters

If you’ve opted in, we may send you occasional updates, offers, or newsletters. You can unsubscribe at any time — no hard feelings.

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6. Your Rights

Under the UK GDPR, you have rights including:
    •    Access – You can ask for a copy of your data
    •    Correction – You can request changes to any inaccurate info
    •    Deletion – You can ask us to delete your data (within legal limits)
    •    Objection – You can object to certain uses of your data
    •    Portability – You can ask to transfer your data to another service

To make a request, just contact us using the details above.

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7. Cookies and Website Analytics

Our website may use cookies to improve your experience and track basic visitor behaviour (via tools like Google Analytics). You can adjust your cookie settings through your browser at any time.

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8. Keeping Your Data Secure

We take security seriously and store your data safely. We use secure systems and take appropriate steps to prevent loss, misuse, or unauthorised access.

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9. How Long We Keep Your Information

We keep your personal data only as long as necessary – usually for up to 6 years for tax and legal purposes, or less for general enquiries and marketing (unless you ask us to delete it sooner).

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or on request.

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Any Questions?

If you have any concerns about your privacy or this policy, we’re happy to help.

Contact Olga at:
📧 [email protected]
📞 07787 566564
🌐 www.barnetandboatrace.com

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